Customer Services

At Fox Valley we have a large range of facilities available to make your visit as easy as possible:

InPost Lockers: Missed a delivery while you’ve been at work? Not got round to getting to the post office during your break? No worries! We’ve partnered with InPost to bring parcel lockers to Fox Valley to make online shopping and sending parcels super easy. The lockers are available 24/7 and are located outside Snap Fitness
Public toilets: are located on the 1st floor of Brearley House
Baby changing facilities: are located on the 1st floor of Brearley House
Electric vehicle charging: 6 x rapid Instavolt chargers are available for electric vehicles next to Dominos Pizza
Lift access: is available within all shops with multiple floors, including to the public toilets
Mobility scooter hire: Self-drive scooters and wheelchairs are available to hire for free at Fox Valley
Disability and mother/child parking spaces: Ample accessible parking spaces can be found throughout the centre
Free Buggy Service: Available every Friday, Saturday and Sunday from 11am to 3pm. Head to one of our buggy stops located outside Sandersons, Seasalt, and the Main Walkway.

For more information, please call Centre Management on 0114 213 8065.